Sales & Customer Service Training by Mark Anthony

 

Backround & Bio

Mark Anthony began his career at the age of 19, when he developed his own sports magazine publishing company. Mark spend his college years selling ad space in his magazine to Universities across the country, continually perfecting his sales technique in the process.

By the early 1980's, Mark Anthony had increased sales volume over 1,800% using his keen insights about the sales process, and teaching it to his employees. The success inspired him to start his marketing and sales training firm in 1988. Since then, Mark has been providing in-depth training to clients across the country, often seeing similar success as they improved their sales process and revenue as a result.

Our History of Success

For over 25 years, Mark Anthony has helped professionals, government institutions, corporate sales and customer service teams around the world find successful solutions to real-world challenges, leading to drastic improvements in sales, productivity, and management.

Our Sales & Customer Service Training Clients

Mark Anthony has performed trainings on 6 of the 7 continents. His training style puts a strong emphasis on interactive instruction, and is 100% customized to each client based on their industry, their obstacles, and their goals. His customer service and sales training programs have benefited such companies as Michael Page International (international recruiting), Prudential Douglass Elliman (real estate), Electri-Cord International and Power Cabling (OEM Manufacturing), and Northwestern Mutual Life (insurance) as well as countless others. Some public institutions that has has trained include The Power Authority of Kenya, National Bank of Singapore, EuroMoney, Conoco Phillips, Sicorski Aircraft, Team-One Personel, Triangle Construction, USS BOWFIN, USMMA, US National Guard, US Small Business Administration, Chamber of Commerce of Guyana, and more.

Popular Programs

 

• Customer Service Training
• Understanding the Customer
• Sales Coaching
• Telemarketing Training
• Sales Training
• Uncovering Hidden Agendas
• The Psychology of selling
• Top Sales Strategies
• Sales Intensive Boot-camp: The Art of Selling
• Relationship Selling
• Needs Based Selling
• Active Listening
• Consultative Selling
• Conflict Resolution